Last updated January 08, 2026
This Acceptable Use Policy (“Policy”) is part of our Terms of Service (“Legal Terms”) and should be read alongside our main Legal Terms at https://contentia.co/terms-of-service. By using our Services, you agree to comply with this Policy, our Legal Terms, and all applicable laws and regulations. If you do not agree with this Policy, please refrain from using our Services.
1. WHO WE ARE
We are Leap Hub Inc., doing business as Contentia (“Company,” “we,” “us,” or “our”), a company registered in the State of Texas, United States, with our principal place of business at 5900 Balcones Drive #13051, Austin, TX 78731.
We operate the website https://contentia.co (the “Site”), the web application at app.contentia.co, and any related products and services that refer or link to this Policy (collectively, the “Services”).
2. SCOPE OF THIS POLICY
This Policy applies to all users of our Services, including:
– Free plan users
– Paid subscription users
– Trial users
– Any person or entity accessing our Services
This Policy covers:
– Use of our website, web application, and all features
– Use of our AI-powered content analysis tools
– Interaction with our APIs (if applicable)
– Submission of content, URLs, and data for analysis
– Account creation, management, and access
– Communication with our support team and other users (if applicable)
3. PROHIBITED ACTIVITIES
When you use our Services, you agree that you will NOT engage in any of the following prohibited activities:
**3.1 Account and Access Violations**
– Create multiple accounts to circumvent plan limitations, abuse free trials, or evade restrictions or bans
– Share your account credentials with any third party or allow unauthorized access to your account
– Sell, transfer, or otherwise make your account available to any third party
– Impersonate any person or entity, or misrepresent your affiliation with any person or entity
– Provide false, inaccurate, or misleading information during registration or use of the Services
– Access another user’s account without authorization
**3.2 Automated Access and System Abuse**
– Use bots, scripts, scrapers, crawlers, or any automated means to access the Services without our express written permission
– Exceed rate limits or make excessive requests to our Services or APIs
– Use the Services in any manner that could overburden, disable, damage, or impair our servers, networks, or infrastructure
– Interfere with, disrupt, or create an undue burden on the Services or other users’ access to the Services
– Systematically retrieve data or content from the Services to create or compile a collection, compilation, database, or directory without our written permission
– Engage in any automated use of the Services, such as using scripts to submit content or extract data
**3.3 Security and Technical Violations**
– Bypass, circumvent, disable, or otherwise interfere with security-related features of the Services, including features that prevent or restrict the use or copying of any content
– Attempt to gain unauthorized access to any portion of the Services, other users’ accounts, or any systems or networks connected to the Services
– Probe, scan, or test the vulnerability of the Services or any network connected to the Services
– Breach or circumvent any security or authentication measures
– Reverse engineer, decompile, disassemble, or otherwise attempt to discover the source code, algorithms, or trade secrets of the Services, except as expressly permitted by applicable law
– Upload, transmit, or introduce any viruses, malware, trojans, worms, logic bombs, time bombs, ransomware, or other malicious code to the Services
– Use any device, software, or routine that interferes with the proper working of the Services
**3.4 Content and Data Misuse**
– Submit, upload, or analyze content that you do not have the right to use or that infringes on any third party’s intellectual property rights
– Use the Services to analyze competitor websites or content in violation of those competitors’ terms of service, robots.txt directives, or intellectual property rights
– Intercept, access, or use data not intended for you or to which you do not have authorized access
– Damage, reveal, alter, or delete any user’s data without authorization
– Submit spam, perform bulk automated operations, or use the Services for mass data extraction purposes
– Use any information obtained from the Services to harass, abuse, stalk, threaten, or otherwise harm another person or entity
– Collect, store, or use other users’ personal information without their consent or for unauthorized purposes
**3.5 AI Service Provider Compliance**
Our Services use third-party AI service providers, including OpenAI, Anthropic, and Perplexity. You agree that you will NOT:
– Use the Services in any way that violates the terms of service, acceptable use policies, or usage guidelines of our AI service providers
– Submit content to our Services that would violate OpenAI’s Usage Policies, Anthropic’s Acceptable Use Policy, or Perplexity’s Terms of Service
– Use our Services to generate, facilitate, or distribute content that:
– Promotes or facilitates illegal activities
– Involves child sexual abuse material or exploitation of minors
– Harasses, threatens, or bullies individuals
– Promotes hate speech, violence, or discrimination
– Contains malware or attempts to compromise computer systems
– Violates others’ privacy or intellectual property rights
– Engages in fraudulent or deceptive practices
– Contains sexually explicit content involving non-consenting individuals
– Attempt to use our Services to:
– Develop competitive AI models or services
– Extract training data from AI providers
– Reverse engineer AI models or algorithms
– Bypass AI providers’ safety filters or content policies
**3.6 Commercial and Competitive Misuse**
– Use the Services as part of any effort to compete with us or to develop a competing product or service
– Use the Services for any revenue-generating endeavor or commercial enterprise that directly competes with Contentia
– Resell, redistribute, or sublicense access to the Services without our express written permission
– Frame or mirror any part of the Services without our express written permission
– Use the Services to build a similar or competitive service
**3.7 Spam and Unsolicited Communications**
– Send unsolicited communications, advertisements, or promotional materials through or using the Services
– Use the Services to collect email addresses or other contact information for the purpose of sending unsolicited communications
– Engage in any form of email harvesting, address scraping, or contact extraction
**3.8 Harmful, Illegal, or Unethical Use**
– Use the Services for any unlawful purpose or to violate any applicable local, state, national, or international law or regulation
– Use the Services to facilitate, promote, or engage in illegal activities
– Use the Services in a manner that could harm minors in any way
– Use the Services to transmit, or procure the sending of, any advertising or promotional material without our prior written consent
– Engage in any conduct that restricts or inhibits anyone’s use or enjoyment of the Services
– Harass, abuse, intimidate, threaten, defame, or otherwise violate the legal rights of others
– Use the Services in any way that could damage our reputation or the reputation of the Services
**3.9 Fraud and Deception**
– Trick, defraud, or mislead us or other users, especially in any attempt to learn sensitive account information such as passwords
– Make improper use of our support services or submit false reports of abuse or misconduct
– Engage in any fraudulent activity, including payment fraud, refund abuse, or chargeback fraud
– Use stolen, fraudulent, or unauthorized payment methods
– Attempt to manipulate our pricing, billing, or refund systems
**3.10 Intellectual Property Violations**
– Copy, reproduce, distribute, modify, or create derivative works of any part of the Services without our express written permission
– Remove, alter, or obscure any copyright, trademark, or other proprietary rights notices from the Services
– Use our trademarks, service marks, trade names, logos, or other branding without our express written permission
– Infringe on our intellectual property rights or the intellectual property rights of any third party
4. SUBSCRIPTION-SPECIFIC RESTRICTIONS
If you subscribe to a paid plan, you additionally agree that you will NOT:
– Share your subscription with any third party or allow others to use your account
– Use a single subscription to serve multiple businesses, organizations, or entities unless explicitly permitted by your subscription plan
– Exceed the usage limits, quotas, or restrictions specified in your subscription plan
– Downgrade your plan, extract significant value, and then request a refund (refund abuse)
– Create multiple accounts or switch between accounts to circumvent subscription limitations
5. BUSINESS AND PROFESSIONAL USE RESTRICTIONS
As a B2B SaaS platform, you agree that:
– You will only use the Services for legitimate business purposes
– You will not use the Services for personal, non-commercial purposes if you are on a business plan (unless your plan explicitly allows it)
– You will ensure that anyone in your organization who accesses the Services through your account complies with this Policy
– You will maintain accurate and up-to-date business information in your account
– You will not misrepresent your business type, size, or use case to qualify for pricing or features you are not entitled to
6. REPORTING VIOLATIONS
If you become aware of any violation of this Policy by another user, please report it to us immediately at support@contentia.co. Please include:
– Description of the violation
– Evidence or screenshots (if available)
– Date and time of the violation
– Any other relevant information
We will investigate all reports and take appropriate action. However, we are not obligated to take action on every report and reserve the right to determine what constitutes a violation of this Policy.
7. ENFORCEMENT AND CONSEQUENCES
Violations of this Policy may result in one or more of the following consequences, depending on the severity and frequency of the violation:
**7.1 Warning**
For first-time or minor violations, we may issue a formal warning and require you to cease the prohibited activity immediately.
**7.2 Temporary Suspension**
For repeated violations or more serious infractions, we may temporarily suspend your access to the Services while we investigate. During suspension:
– You will not be able to access your account or use the Services
– Your data will be retained but not accessible
– Your subscription billing may continue unless you cancel
– We will notify you of the reason for suspension and the expected duration
**7.3 Permanent Termination**
For serious violations, including but not limited to:
– Security breaches or hacking attempts
– Fraud or payment violations
– Violations that cause harm to other users or our systems
– Repeated violations after warnings or suspensions
– Use of the Services for illegal activities
– Violations of AI service provider policies that put our access at risk
We may permanently terminate your account and ban you from future use of the Services. Upon termination:
– Your access will be immediately revoked
– Your data may be deleted in accordance with our data retention policies
– No refund will be provided for any remaining subscription period
– You will be prohibited from creating new accounts
**7.4 Legal Action**
In cases involving:
– Illegal activities
– Significant financial harm or fraud
– Intellectual property infringement
– Security breaches or cyberattacks
– Violations that harm other users or third parties
We reserve the right to:
– Report the violation to law enforcement or regulatory authorities
– Pursue civil or criminal legal action
– Seek damages and recovery of costs
– Cooperate with law enforcement investigations
– Preserve and provide evidence as required by law
**7.5 Data and Content Removal**
We reserve the right to remove, delete, or refuse to process any content that violates this Policy, our Legal Terms, or applicable laws, without prior notice.
8. OUR DISCRETION AND RIGHTS
We reserve the right to:
– Determine, in our sole discretion, what constitutes a violation of this Policy
– Take any action we deem appropriate in response to violations, including actions not listed in this Policy
– Modify, suspend, or discontinue any aspect of the Services at any time
– Refuse service to anyone for any reason at any time (except as prohibited by law)
– Monitor use of the Services for compliance with this Policy (though we are not obligated to do so)
– Cooperate with law enforcement or respond to legal requests regarding user activities
9. NO LIABILITY FOR USER ACTIONS
You acknowledge and agree that:
– You are solely responsible for your use of the Services and any content you submit
– We are not responsible for how you use the Services or for any consequences resulting from your use
– We do not endorse, verify, or guarantee the accuracy of any content analyzed through the Services
– We are not liable for any damages arising from violations of this Policy by other users
10. CHANGES TO THIS POLICY
We reserve the right to modify this Policy at any time. Changes will be effective immediately upon posting to https://contentia.co/acceptable-use-policy.
We will notify you of material changes by:
– Email to your registered account email address
– In-app notification upon your next login
– Notice on our website homepage
Your continued use of the Services after changes are posted constitutes your acceptance of the modified Policy.
We will maintain prior versions of this Policy and you may request a copy of previous versions by contacting support@contentia.co.
11. RELATIONSHIP TO OTHER POLICIES
This Acceptable Use Policy should be read in conjunction with:
– Our Terms of Service: https://contentia.co/terms-of-service
– Our Privacy Policy: https://contentia.co/privacy-policy
– Our Refund Policy: https://contentia.co/refund-policy
– Our Cookie Policy: https://contentia.co/cookie-policy (when available)
In the event of any conflict between this Policy and our Terms of Service, the Terms of Service shall prevail.
12. THIRD-PARTY POLICIES
Your use of our Services is also subject to the acceptable use policies and terms of service of our third-party service providers:
– OpenAI Usage Policies: https://openai.com/policies/usage-policies
– Anthropic Acceptable Use Policy: https://www.anthropic.com/legal/aup
– Perplexity Terms of Service: https://www.perplexity.ai/hub/terms
– Stripe Services Agreement: https://stripe.com/legal/ssa
– Google Analytics Terms of Service: https://marketingplatform.google.com/about/analytics/terms/
By using our Services, you agree to comply with all applicable third-party policies.
13. SEVERABILITY
If any provision of this Policy is found to be unenforceable or invalid under applicable law, such provision shall be modified to reflect the parties’ intention or eliminated to the minimum extent necessary, and the remaining provisions shall remain in full force and effect.
14. INTERPRETATION
– Headings are for convenience only and do not affect interpretation
– “Including” means “including but not limited to”
– Singular includes plural and vice versa
– “You” refers to the user or account holder
– “We,” “us,” and “our” refer to Leap Hub Inc. doing business as Contentia
15. GOVERNING LAW
This Policy is governed by the laws of the State of Texas, United States, without regard to its conflict of law provisions.
For users in the European Union, United Kingdom, or other jurisdictions with mandatory consumer protection laws, this Policy does not limit any rights you may have under applicable local law.
16. QUESTIONS AND CONTACT INFORMATION
If you have questions about this Acceptable Use Policy or wish to report a violation, please contact us:
**Email:** support@contentia.co
**Online Contact Form:** https://contentia.co/contact-us
**Mailing Address:**
Leap Hub Inc.
Attn: Acceptable Use Policy
5900 Balcones Drive #13051
Austin, TX 78731
United States